Return & Cancellation Policy
After review, we may offer:
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replacement
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store credit
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partial refund
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full refund (if applicable)
Non-Custom Items (If Applicable)
Non-custom, non-personalized items may be eligible for return within 7 days of delivery, provided they are:
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unused
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unworn
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in original condition
Customers are responsible for return shipping unless the item was damaged or incorrect.
Shipping Delays
We are not responsible for shipping delays caused by carriers, weather, or circumstances beyond our control.
We recommend ordering in advance, especially for time-sensitive items.
Agreement
By placing an order with DivineKrystal.com, you agree to this Return & Cancellation Policy.