Terms & Conditions

Effective Date: 6/1/2025

Welcome to DivineKrystal.com. By accessing or purchasing from our website, you agree to the following terms and conditions.

General Use

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to refuse service to anyone for any reason at any time.

Products & Services

DivineKrystal.com offers custom and made-to-order products, including apparel, embroidery, and printed items.

Due to the nature of custom work:

slight variations in color, placement, or design may occur
product images are for display purposes and may not be exact

We strive to provide accurate descriptions and high-quality results.

Order Accuracy

Customers are responsible for ensuring that all order details are correct before submitting, including:

spelling
sizes
colors
uploaded images

We are not responsible for errors provided by the customer.

Pricing

All prices are listed in USD and are subject to change at any time without notice.

We reserve the right to correct pricing errors or cancel orders placed with incorrect pricing.

Payments

Payment is required at the time of purchase.

We use secure third-party payment processors. We do not store your payment information.

Custom Work & Production

Most items are made to order.

Once production has started:

orders cannot be canceled
changes cannot be made

Please refer to our Return & Cancellation Policy for more details.

Shipping

Shipping times and policies are outlined in our Shipping Policy.

We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

Returns & Refunds

Please refer to our Return & Cancellation Policy for full details.

Intellectual Property

All designs, images, graphics, and content on this website are the property of Divine Krystal Designs and may not be copied, reproduced, or used without permission.

Custom designs created by us remain our property unless otherwise agreed.

Limitation of Liability

DivineKrystal.com is not liable for:

indirect or incidental damages
delays caused by third parties
misuse of products after delivery

Our maximum liability shall not exceed the amount paid for the product.

User Conduct

You agree not to use this website for:

unlawful purposes
fraudulent activity
submitting false information

We reserve the right to cancel orders or block users who violate these terms.

Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page.

Contact Information

For questions regarding these Terms & Conditions, please contact: