Privacy Policy
Effective Date: 6/1/2025
At DivineKrystal.com, your privacy is important to us. This policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
Information We Collect
We may collect the following information when you use our website:
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Name
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Email address
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Phone number (if provided)
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Shipping and billing address
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Order details and purchase history
We also collect limited non-personal data such as:
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browser type
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device type
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pages visited
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general location (for analytics)
How We Use Your Information
We use your information to:
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process and fulfill orders
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communicate with you about your order
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respond to customer service inquiries (including chat support)
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send updates, promotions, or newsletters (if you opt in)
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improve our website and customer experience
Chat Support
If you use our website chat feature, we may collect and store your messages and contact information to:
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respond to your request
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provide support
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improve our services
Email & Newsletter
If you sign up for our newsletter, we may send you:
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promotions
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product updates
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special offers
You can unsubscribe at any time by clicking the unsubscribe link in any email.
Cookies & Tracking
Our website may use cookies and similar technologies to:
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improve website functionality
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analyze traffic and usage
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enhance your shopping experience
You can disable cookies in your browser settings if you prefer.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties necessary to run our business, such as:
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payment processors
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shipping carriers
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website hosting and analytics providers
These parties only receive the information needed to perform their services.
Data Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request to:
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access your personal data
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correct your information
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request deletion of your data
To do so, contact us at:
office@divinekrystal.com